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Innovative Self-Service Claims Process Wins Second Place for Fincons at Guidewire Jutro Hackathon

Fincons was recognized as a second-place winner in the first-ever Guidewire Jutro Hackathon — standing out among more than 70 participants from 10 different countries. The Fincons team demonstrated its skills in using the Jutro design system to develop the next generation of claims applications. This was a huge opportunity for us to match our skills and creativity in a competitive international contest to develop a best-of-breed claims application.

Thoughts About Jutro and the Hackathon

We appreciate the Jutro design system because it’s a complete repository of reusable elements specifically for insurance applications. We embraced the challenge of learning this tool in depth for the hackathon, and now, thanks to the skills we acquired, we can quickly craft new user interfaces with high productivity.

More than ever, we’re aware that teamwork is the best way to succeed at challenging tasks. During the hackathon, we had the opportunity to work together in co-creation sessions to bring out brilliant ideas that become value-added propositions — an exciting way to work! Furthermore, we acquired new Jutro skills that we’ll soon apply to actual Fincons projects.

Jutro Hackathon - Personal Document Extraction

The Fincons Project

We designed and developed a self-service digital claim process for straight-through processing from notification to payment. By leveraging our system integration skills, we combined Guidewire Jutro framework capabilities, Guidewire Edge APIs, and such value-added technologies as image recognition (Google APIs) and natural language processing tools (expert.ai) to deliver a smart UX.

Jutro Hackathon - Car Damage Selection

Jutro Hackathon - Estimation

Team Members

After an intensive Jutro framework training period, we split the team into two groups:

  • UX design, Jutro business pattern development (i.e., car damage reporting business pattern), and front-end flow development
  • Back-end development and integration development, in addition to configuring image recognition and expert.ai NLP capabilities

Despite the split and the remote work setup due to covid restrictions, the following Fincons hackathon participants collaborated as one scrum team, with seamless interactions and continual testing and functionality refinement:

Riccardo Palombella Riccardo Palombella
(Team Director)
Director of Guidewire Competence Center – Vice President
Fabio Michele Bitetti Fabio Michele Bitetti
(Team Leader, UX Designer, Front-End Developer)
Senior Software Engineer – Consultant
Vincenzo Mastandrea Vincenzo Mastandrea
(Team Leader, Back-End and Front-End Developer)
Senior Software Engineer – Consultant
Luciana Ranieri Luciana Ranieri
(Back-End Developer)
Software Engineer – Analyst
Samuela Cappelluti Samuela Cappelluti
(Front-End Developer)
Software Engineer – Analyst

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