Innsbruck — our third ski release for 2023 — helps insurers take advantage of market opportunities with advancements in customized digital experiences, risk insights, and claims automation. Innsbruck is generally available as of December 1, 2023 and includes several new, enhanced, and early access capabilities across our platform, applications, and content.
In this blog post you’ll discover what’s new in Innsbruck and find resources to help your development teams leverage our latest cloud release. But first, here are key links you’ll want to bookmark:
- Visit the Innsbruck Release page
- Watch our Innsbruck Release Highlights video which includes product demos
- Read the Innsbruck Release Notes on Guidewire Documentation (login required) for a full list of everything in the Innsbruck release
- View the Innsbruck New Features courses for developers from Guidewire Education
What’s New in Innsbruck?
Below you’ll find new features and functionality in Innsbruck that are most relevant to development teams. They have been grouped into three categories: Platform, Applications, and Content. To jump ahead to a specific section, click any of the menu items below.
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Platform
Build any digital experience faster with Jutro Digital Platform
- Benefits:
- Create any type of web app with a framework that includes a software development kit, open APIs, and our Advanced Product Designer toolkit. Develop products in minutes and launch them via your web apps in one click.
- Develop, test, launch, and maintain web apps easily with Jutro’s built-in deployment tools, integrations, and workflows.
- Design truly unique experiences with a flexible design system for P&C that includes UI/UX components, patterns, and design guidelines and that integrates with Figma, the most popular web design software.
- Reduce implementation time with pre-built experience templates for personal auto FNOL and agent quote and buy experiences for homeowners and personal auto policies.
Jutro Digital Platform resources:
- Developing with Jutro Digital Platform
- Guidewire Documentation
- Guidewire Education Courses
Drive automation across the claims lifecycle with Autopilot Workflow Service
- Benefits:
- Easily define, manage, and optimize automated workflows across the claims lifecycle with a powerful cloud microservice.
- Accelerate orchestration of claims business processes with low-code tooling and streamlined integrations to InsuranceSuite APIs and third-party services.
- Improve efficiency and reduce errors by automating time consuming or error-prone tasks.
Autopilot Workflow Service resources:
- Watch the demo video
- Guidewire Documentation (login required)
- Learn about Autopilot Workflow Service in the InsuranceSuite Developer – Innsbruck New Features course from Guidewire Education
Leverage business-ready datasets and reduce data preparation efforts with Data Studio
- Benefits:
- Access all replicated raw source data including views of both current values and historical change data for ad hoc querying and analytics development.
- Jumpstart initiatives by leveraging simplified Guidewire-curated content and business-ready datasets.
- Accelerate dashboard and visualization development with pre-integrated Explore for policy and claims datasets.
Data Studio Resources:
- Watch the introduction video
- Guidewire Documentation (login required)
- Data Studio Basics course from Guidewire Education
Improve integration observability and development with Integration Gateway enhancements
- Benefits:
- Expand observability options with the out-of-the-box, Integration Gateway dashboard showing performance metrics, application health, and system health.
- Streamline development with new administrative route APIs, additional camel capabilities, and an enhanced key-value store for batch records.
- Simplify classification requirements with new integration app attributes to support easier app classification.
Integration Gateway resources:
- Guidewire Integrations for Developers
- Guidewire Documentation (login required)
- Learn more about integration observability in the InsuranceSuite Integration – Innsbruck New Features course from Guidewire Education
Explore InsuranceSuite integration feasibility with API Sandbox for Guidewire consulting partners
- Benefits:
- Explore API limits with access to PolicyCenter and ClaimCenter applications.
- Get up-to-speed quickly via a same-day onboarding experience without requiring a Non-Production Environment (NPE).
- Ensure confident bidding through exploration and experimentation of API capabilities.
Partner API Sandbox resources:
- Partner API Sandbox Overview in the Guidewire Partner Portal (login required)
- Guidewire PartnerConnect API Sandbox Request Form in the Guidewire Partner Portal (login required)
Enhance and preserve your testing environments with “Add-your-own” Testing and Quality Gates (Early Access)
- Benefits:
- Connect your investments by triggering self-managed test suites via a set of exposed Guidewire CI/CD events.
- Improve quality with gates through integration of testing results, including the ability to block merge and build promotion.
- Increase transparency and visibility into your own process with a single view across tests, results, and quality gates.
“Add-your-own” Testing and Quality Gates is currently available to Early Access customers only. To request more information about our Early Access Program, please contact eaprogram@guidewire.com.
Applications
New and enhanced Cloud API endpoints
- ClaimCenter:
- New – Contact Authorization ID resource access strategy for insureds and third-party claimants
- New – Error messaging for endpoints that can return large result sets
- Improved handling of translated user roles to API roles
- Enhancements to REST endpoint generator for schema, mapping, and updater properties
- BillingCenter:
- New – Issue policy endpoint for billing requests
- New – Reverse payment endpoints
- New – Invoice stream endpoints
- Enhancements to available policy information
- Improved handling of translated user roles to API roles
- Enhancements to REST endpoint generator for schema, mapping, and updater properties
- PolicyCenter:
- New – API modifiers in Advanced Product Designer
- New – Metadata retrieval endpoint
- More support for international requirements GDPR and Quebec Law 25
- Improved handling of translated user roles to API roles
- Enhanced support for form management
- Enhancements to LOB-specific endpoint generation
- Enhancements to REST endpoint generator for schema, mapping, and updater properties
Cloud API resources:
- Guidewire Documentation:
- Innsbruck release notes with API details for ClaimCenter, PolicyCenter, and BillingCenter (login required)
- BillingCenter API reference
- ClaimCenter API reference
- PolicyCenter API reference
- Learn about Cloud API enhancements in the InsuranceSuite Integration – Innsbruck New Features course from Guidewire Education
Connect external payment systems and automatically process recurring payments with App Events for BillingCenter
- Benefits
- Enable billing innovation by allowing an external system to integrate with BillingCenter and process payments when they are due.
- Reduce implementation time by leveraging App Events with BillingCenter to support integrations to external payment processing services.
- Choose the most compatible payment processing solution from the Guidewire partner ecosystem.
App Events resources:
- Guidewire Documentation (login required)
- InsuranceSuite App Events course from Guidewire Education
Content
Increase speed to market with 29 new and updated apps in the Guidewire Marketplace
The Guidewire Marketplace offers nearly 500 apps – including 220+ partner apps developed by 190+ Solution partners. Each app is vetted by Guidewire to ensure compatibility, security, quality, and business value for our customers. You can also see 39 Cloud Native apps that have been built from the ground up to run on Guidewire Cloud Platform to support scalability and can be updated without disruption.
Note: Do you want your app listed in the Guidewire Marketplace? Review the steps provided in this post to learn how to partner with Guidewire and get your app listed.
About the Author
Jonathan Michael
Developer Evangelist
Jonathan has spent the last 12 years developing and implementing customer-centric digital marketing strategies. As the Developer Evangelist at Guidewire, Jonathan will be focused on partnering with, and advocating for the success of, developers who use Guidewire's ecosystem to build a better tomorrow.